Located in Downtown Detroit, MGM Grand Detroit is a leisurely stroll from popular sights such as Huntington Place and Fox Theatre. We found the majority of the staff to be rude and dismissive (but to be fair they also seemed very understaffed and overworked). The soap/shampoo selection felt like it was purchased at dollar general, definitely no high end amenities at this property despite the high end prices. It had been a really long day of travel and we were wanting just a couple drinks to relax with before going to a concert down the street two bottled waters ($7 each), two beers (also $7 each) and one bag of cashews ($14) took about 45 minutes to reach the room, and everything was delivered room temperature. In the room the mini bar was locked shut we were told this was due to a 'system change over' and we could order all items to be sent to the room. They had a room ready but just never notified us. We showed up 15 minutes before check in and were told the room wasn't ready, wait for a text - no text ever came, and nearly an hour later I went back up to inquire again. This property is aged and run down, poorly managed and overpriced.

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